Return an item
Not fully satisfied with your purchase? Any items you've ordered from Nuts & Noble can be returned within 30 days, free of charge, whatever the reason may be. Items can only be returned unused and, if possible, in their original packaging.
Return your order to:
Nuts & Noble
3600 VB Maarssen, the Netherlands
Once we've received your package, we will reimburse the full purchase amount to you within 14 days. Because we use an 'antwoordnummer' (similar to freepost), you'll never pay shipping costs for your returns to us. If you want a return label, please let us know at [email protected] and we'll send you one. For environmental reasons, we don't include one with shipments by default.
It's also possible to exchange your item. Return your item(s) to us and let us know what you wish to exchange them for. We will arrange the new delivery and ship it to you. If there's a price difference, we'll automatically refund the difference to your account, or you'll receive a payment link to pay the difference.